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Activity Monitor

Manage Patient Privacy Standards

If you are looking for tools to help address HIPAA guidelines, look to The Activity Monitor™ application from The Menon Group, Inc. It complements enterprise-wide security applications by allowing a deeper level of analysis - helping you manage and enforce patient privacy standards

The key to Activity Monitor is that it adds to the audit review features of the GE Centricity® Enterprise (formerly IDX Carecast or LastWord) system to help security personnel analyze detailed information about users, patient records accessed and activities performed.

It’s flexible enough to accommodate a wide range of queries. For example, organizations can use Activity Monitor to monitor certain patients and send an email or page to specified staff when an unauthorized user accesses one of those records.

Customer Examples

  • Audit Access to Patient Information. If a patient raises concerns at Saint Francis Hospital and Medical Center in Hartford, Conn., about who accessed their medical information in Carecast, the security staff can quickly provide a very detailed report using Activity Monitor.
  • Track Physician Utilization. Saint Francis also uses Activity Monitor in conjunction with other reports to track remote access by physicians in their offices or homes to support efforts to encourage physician utilization of Carecast.

Key Features

  • Know Immediately About a Breach. Appropriate staff can be notified immediately via email or pager of failed logon attempts or unauthorized access to the record of a specifically monitored patient, such as a VIP or an employee, so that action can be taken right away.
  • Gather Pertinent Details. Thorough analysis is made possible using details provided by Activity Monitor about the user, such as title and department; the patient, such as discharge date and registration flags; and the activities performed, such as commands used.
  • Download Information to Other Applications. The security team can download the results of Activity Monitor queries as a delimited file to workstation-based applications, such as Microsoft Excel, for further analysis.
  • Use Powerful Search Capabilities. Activity Monitor provides powerful search and analysis using Boolean and regular expression searches.
  • Define, Save and Run Queries. Extensive query capabilities enable staff to assess the appropriateness of access to patient records or be alerted immediately of potential breaches. Queries can be saved and run automatically as part of routine monitoring procedures.
  • Respond To Patient Requests. Activity Monitor helps organizations respond efficiently to patient requests related to HIPAA provisions. For example, if a patient wants to know every organization employee who accessed his or her online medical record in Carecast, Activity Monitor can easily provide that information.
  • Analyze System Activity. Staff can analyze the Front End (FE) and ERS logs for today or prior days to understand system activity.